Please input the verification number you received from your email:
1. Select up to 5 files to send by clicking the ‘+Add files’ button; 2. Enter recipient email address that you want to send the files to; 3. Enter sender email address which is your email address; 4. Type in a message describing the files you are sending and your name and/or contact information; 5. Enter a Passcode with 6 chars or more, or click the 'Generate Passcode' link to generate a random Passcode, this will be the passcode for downloading files by recipient; 6. If you are a covered entity such as a doctor located in the US, please check the ‘I am a HIPAA…’ option, otherwise please leave this option uncheck; 7. Then click the 'Send' button; 8. If the ‘I am a HIPAA….’ option is checked, you will be redirected to the ‘Business Associate Agreement’ (BAA) page, you just need to follow the instructions and sign this BAA once (*more details at the bottom of the page). After that, you will be redirected back to the SurLink page and you will have to start the send process again; 9. After you click the ‘Send’ button, you will be prompted to enter a verification number; 10. Copy & paste the verification number from the email you received from SurLink and then click the ‘Submit’ button; 11. For security purpose, please send the Passcode to Recipient using a separate communication channel such as text, voice mail or fax; 12. Once the file transfer is done, you will be redirected to the Send Log page, you can either copy the log or save the log as a text file; 13. Recipient will receive an email with a link for the download of these files; 14. After clicking the download link, Recipient must enter the Passcode provided by you in order to download the files *If you are a Covered Entity (e.g. a physician or a hospital) or Business Associate as defined by the Health Insurance Portability and Accountability Act (HIPAA) rules, you need to have a Business Associate Agreement (BAA) with SurDoc Corp in place before you send any Protected Health Information (PHI) using SurLink. You just need to sign the online BAA once, your email address will be registered in our database. To learn more about HIPAA please refer to the official website of the U.S. Department of Health & Human Services: http://www.hhs.gov/ocr/privacy/ If you have any questions, please feel free to contact our Support Team at email@example.com. If you have any concerns with regard to SurLink’s HIPAA compliance or other products from our SurMD product line, please do not hesitate to contact our HIPAA Compliance Officer by sending an email to firstname.lastname@example.org.